About Us

We are independently owned and not affiliated with any hospital or other Urgent Care facility in Texas.

Company History

Our experience and vision sets the stage for our organization. Our providers have the proper training and experience to provide quality medical care. Dr. Iversen has been working in Lufkin since 2003 in the emergency room until he opened Urgent Doc, and he understands the need for medical services at the time it is needed without long waits. The vision includes an experience where the patient feels respected and genuinely cared for. We hope this concept will build an enjoyable relationship between our patients and us. We consider it a privilege to be able to care for the community of Lufkin.

 

Joint Commission Accreditation

By demonstrating compliance with The Joint Commission's national standards for health care quality and safety, Urgent Doc has earned the Joint Commission's Gold Seal of Approval™.

"Achieving accreditation demonstrates Urgent Doc has voluntarily sought an independent evaluation of its compliance with state-of-the-art performance standards," says Michael Kulczycki, executive director, Ambulatory Care Accreditation Program, The Joint Commission.

"We seek accreditation for our organization because we want to be the best," says Michael Iversen MD, President.  "We view obtaining Joint Commission accreditation as another step toward excellence."

"Our staff is very supportive of the process.  It gives them a feeling of prestige to work in an accredited organization," says Wanda Ricks, COO.  "We also appreciate the educational aspect of the survey and the opportunity to interact with The Joint Commission."

An independent, not-for-profit organization, The Joint Commission is the predominant standards-setting and accrediting body in health care. Since 1975, The Joint Commission has developed state-of-the-art standards for outpatient ambulatory care organizations. Nearly 1,200 freestanding ambulatory care organizations maintain Joint Commission accreditation.

Testimonials:

Woodland Heights ER:
"Above and beyond... excellent advocate for patient quality care".
Phyllis Alston RN

“I came in today. And I must say that was the BEST doctor's appointment I have ever had!! Everyone was so friendly, and it was quick and painless!! Thanks!!!! “
Toni Sullivan, Diboll school teacher

Other Patients seen here already said:

“Very pleasant facility, Just like I'm used to coming from Dallas and Washington State”

“I’m going to tell my daughter and daughter- in- law to come here when the kids get sick”

“Thank goodness you are open”

“This is what Lufkin needs”

“This is what Livingston needs”